{"id":19511,"date":"2024-05-22T07:00:01","date_gmt":"2024-05-22T12:00:01","guid":{"rendered":"https:\/\/www.escoffier.edu\/?p=19511"},"modified":"2024-09-17T17:21:29","modified_gmt":"2024-09-17T22:21:29","slug":"how-to-become-a-hotel-manager","status":"publish","type":"post","link":"https:\/\/www.escoffier.edu\/blog\/hospitality-careers\/how-to-become-a-hotel-manager\/","title":{"rendered":"How You Can Become a Hotel Manager"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Hotels are fascinating hubs where people from all over the world converge. These travelers need a comfortable, clean place to sleep, as well as food and beverage options. They need advice on what to do while they\u2019re in town, and they may need services like dry cleaning and safe storage of their valuables. In other words, they need a temporary home.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In a few days, they\u2019ll be on their way, and an entirely new set of travelers will \u201cmove in.\u201d<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Hotels have innumerable moving parts, and each department must run smoothly day in and day out to give each guest a great experience. The key to holding it all together? Capable hotel managers.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If this sounds like the career and environment for you, here\u2019s what you need to know about how to become a hotel manager.<\/span><\/p>\n        <div class=\"tmm-table-of-contents\" tmm-table-of-contents>\n            <div class=\"tmm-table-of-contents__title\">Table of Contents<\/div>\n            <div class=\"tmm-table-of-contents__list\" tmm-table-of-contents__list><\/div>\n        <\/div>\n        \n<h2>What Does a Hotel Manager Do?<\/h2>\n<p><span style=\"font-weight: 400;\">There are many types of hotel managers, which we\u2019ll discuss shortly. Some hotel managers are specialized, focusing on a specific department like Food &amp; Beverage or the Front Desk. Others, especially at boutique hotels, will be responsible for a bit of everything. These responsibilities could include:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Recruiting, training, and managing the rest of the staff<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Setting budgets, determining sales goals, and forecasting income<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Maintaining required licenses and permits for the property and its staff members<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Addressing guest requests and complaints<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Organizing building maintenance work<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Overseeing private events like conferences and weddings<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Leading sales and marketing activities<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Maintaining health and safety standards<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">And through all of that, they must also be a frequent presence throughout the hotel, available for staff and guests to answer questions or satisfy requests.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Also remember\u2014hotels never close! They\u2019re open 24 hours a day, 365 days a year. Some hotel managers may be on call during nights, weekends, and holidays. But that can mean there is a great deal of flexibility in the hours you could work. Night owl? You may just have the makings of a night manager.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">So how can you learn all the skills you may need in your quest to become a hotel manager? An education that focuses on hospitality management can be a great place to start.<\/span><\/p>\n<div class=\"quote\">\n<blockquote><p><img decoding=\"async\" class=\"wp-image-22549 size-full alignright\" src=\"https:\/\/www.escoffier.edu\/wp-content\/uploads\/2022\/01\/ashley-godfrey.png\" alt=\"Ashley Godfrey\" width=\"150\" height=\"150\" \/>\u201cIn my experience as a hotel manager, it is so rewarding to welcome guests to your property and ensure they feel like they are at their \u201chome away from home\u201d!\u201d*<br \/>\n<strong>Professor Ashley Godfrey, Escoffier Hospitality &amp; Restaurant Operations Management Instructor<\/strong><\/p><\/blockquote>\n<p><i><span style=\"font-weight: 400;\">*Information may not reflect every student\u2019s experience. Results and outcomes may be based on several factors, such as geographical region or previous experience.<\/span><\/i><\/p>\n<\/div>\n<h2>Five Steps to Help You Pursue Hotel Management<\/h2>\n<h3>1. Get Your Education in Hospitality &amp; Restaurant Operations Management<\/h3>\n<p><span style=\"font-weight: 400;\">As you can tell, there is a lot on a hotel manager\u2019s plate. A comprehensive education in hospitality management may help you to become a valuable asset to a hotel, keeping customers happy and protecting the hotel\u2019s bottom line all at once.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Escoffier\u2019s <\/span><a href=\"https:\/\/www.escoffier.edu\/academics\/food-and-beverage-online\/\"><span style=\"font-weight: 400;\">Hospitality and Restaurant Operations Management<\/span><\/a><span style=\"font-weight: 400;\"> degree program is designed to help you to approach management from two vital angles\u2014the customer service side and the business side.*<\/span><\/p>\n<p><i><span style=\"font-weight: 400;\">*Information may not reflect every student\u2019s experience. Results and outcomes may be based on several factors, such as geographical region or previous experience.<\/span><\/i><\/p>\n<div id=\"attachment_20547\" style=\"width: 778px\" class=\"wp-caption alignnone\"><img decoding=\"async\" aria-describedby=\"caption-attachment-20547\" class=\"wp-image-20547 size-full\" src=\"https:\/\/www.escoffier.edu\/wp-content\/uploads\/2020\/11\/Female-student-taking-notes-while-looking-at-computer-with-earphones-768.jpg\" alt=\"Female student taking notes while looking at computer with earphones\" width=\"768\" height=\"512\" srcset=\"https:\/\/www.escoffier.edu\/wp-content\/uploads\/2020\/11\/Female-student-taking-notes-while-looking-at-computer-with-earphones-768.jpg 768w, https:\/\/www.escoffier.edu\/wp-content\/uploads\/2020\/11\/Female-student-taking-notes-while-looking-at-computer-with-earphones-768-300x200.jpg 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/><p id=\"caption-attachment-20547\" class=\"wp-caption-text\">With an online program, aspiring hotel managers can get their education from home.<\/p><\/div>\n<p><span style=\"font-weight: 400;\">The curriculum is bursting with valuable information, from finance to facility operations to psychology. The courses on <\/span><b>Cost Control <\/b><span style=\"font-weight: 400;\">and<\/span><b> Purchasing<\/b><span style=\"font-weight: 400;\">, for example, discuss managing inventory, creating sales forecasts, and controlling product and labor costs. A smooth purchasing flow can prevent over-ordering or wasted product. And <\/span><b>Foodservice Math &amp; Accounting<\/b><span style=\"font-weight: 400;\"> can help students understand income statements and profit analysis. With a clear view of the numbers, hotel managers can help steer their companies to profitability.<\/span><\/p>\n<div class=\"quote\">\n<blockquote><p><img decoding=\"async\" class=\"wp-image-22549 size-full alignright\" src=\"https:\/\/www.escoffier.edu\/wp-content\/uploads\/2022\/04\/Chef-Maria-Davenport.jpg\" alt=\"Chef Maria Davenport\" width=\"150\" height=\"150\" srcset=\"https:\/\/www.escoffier.edu\/wp-content\/uploads\/2022\/04\/Chef-Maria-Davenport.jpg 150w, https:\/\/www.escoffier.edu\/wp-content\/uploads\/2022\/04\/Chef-Maria-Davenport-125x125.jpg 125w\" sizes=\"(max-width: 150px) 100vw, 150px\" \/>\u201cOur students are taught the financial aspects of running a successful hospitality operation. Being able to apply this knowledge in the workplace can make them valued employees.\u201d*<br \/>\n<strong>Chef Vicki Berger, Escoffier Hospitality &amp; Restaurant Operations Management Instructor<\/strong><\/p><\/blockquote>\n<p><i><span style=\"font-weight: 400;\">*Information may not reflect every student\u2019s experience. Results and outcomes may be based on several factors, such as geographical region or previous experience.<\/span><\/i><\/p>\n<\/div>\n<p><span style=\"font-weight: 400;\">In the <\/span><b>Business and Professional Communications<\/b><span style=\"font-weight: 400;\"> course, students can explore listening skills, verbal and nonverbal communication, conflict resolution, and more skills that could help foster their communication with both employees and guests. In <\/span><b>Professionalism and Service Standards<\/b><span style=\"font-weight: 400;\">, students may study guest service techniques to help them provide the high standard of service that luxury hotel guests are used to. And <\/span><b>Introduction to Psychology in the Workplace<\/b><span style=\"font-weight: 400;\"> may help students to predict employee and guest behavior so they can help prevent conflict before it starts.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To make it accessible, this program can be completed <\/span><a href=\"https:\/\/www.escoffier.edu\/blog\/value-of-culinary-education\/can-you-get-a-degree-in-hospitality-management\/\"><span style=\"font-weight: 400;\">100% online<\/span><\/a><span style=\"font-weight: 400;\"> with an <\/span><a href=\"https:\/\/www.escoffier.edu\/blog\/value-of-culinary-education\/what-is-an-externship-and-are-they-paid\/\"><span style=\"font-weight: 400;\">in-person industry externship<\/span><\/a><span style=\"font-weight: 400;\">. When you\u2019re earning your degree in hospitality online, you can study from home without commuting or relocating. And you can complete your coursework <\/span><a href=\"https:\/\/www.escoffier.edu\/blog\/value-of-culinary-education\/how-to-manage-your-time-as-an-online-culinary-arts-student\/\"><span style=\"font-weight: 400;\">on your own schedule<\/span><\/a><span style=\"font-weight: 400;\">, as long as you meet program deadlines. This means you may continue to work full-time or meet family obligations while you get your education.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Upon completion of their programs, students are eligible for their first entry-level job in hospitality management. With this education, some graduates may find that they can progress through the ranks more quickly than other managers without a hospitality degree.*<\/span><\/p>\n<p><i><span style=\"font-weight: 400;\">*Information may not reflect every student\u2019s experience. Results and outcomes may be based on several factors, such as geographical region or previous experience.<\/span><\/i><\/p>\n<h3>2. Complete an Industry Externship<\/h3>\n<p><span style=\"font-weight: 400;\">Education lays a solid foundation for a future in hotel management. Experience in the field is another key component. For their final block, Escoffier students complete an in-person <\/span><a href=\"https:\/\/www.escoffier.edu\/blog\/value-of-culinary-education\/importance-of-internships-and-externships\/\"><span style=\"font-weight: 400;\">industry externship<\/span><\/a><span style=\"font-weight: 400;\"> where they can build on what they learned in school and start to explore possible career paths. This is their chance to get a look at how a hotel really operates and put what they\u2019ve been learning in class to the test. These industry externships let students make connections with experienced colleagues and grow their professional network.<\/span><\/p>\n<div class=\"quote\">\n<blockquote><p><img decoding=\"async\" class=\"wp-image-22549 size-full alignright\" src=\"https:\/\/www.escoffier.edu\/wp-content\/uploads\/2022\/04\/Chef-Maria-Davenport.jpg\" alt=\"Chef Maria Davenport\" width=\"150\" height=\"150\" srcset=\"https:\/\/www.escoffier.edu\/wp-content\/uploads\/2022\/04\/Chef-Maria-Davenport.jpg 150w, https:\/\/www.escoffier.edu\/wp-content\/uploads\/2022\/04\/Chef-Maria-Davenport-125x125.jpg 125w\" sizes=\"(max-width: 150px) 100vw, 150px\" \/>\u201cThe externship class allows students\u2014even those with no prior experience\u2014to get their foot in the door. Once they gain that valuable experience, it is easier for them to determine which path they want to take with their careers.\u201d*<br \/>\n<strong>Chef Vicki Berger, Escoffier Hospitality &amp; Restaurant Operations Management Instructor<\/strong><\/p><\/blockquote>\n<p><i><span style=\"font-weight: 400;\">*Information may not reflect every student\u2019s experience. Results and outcomes may be based on several factors, such as geographical region or previous experience.<\/span><\/i><\/p>\n<\/div>\n<h3>3. Get Your First Hotel Job<\/h3>\n<p><span style=\"font-weight: 400;\">After the externship, graduates can <\/span><a href=\"https:\/\/www.escoffier.edu\/blog\/hospitality-careers\/how-to-start-a-career-in-hospitality-management\/\"><span style=\"font-weight: 400;\">consider their next steps<\/span><\/a><span style=\"font-weight: 400;\">. <\/span><a href=\"https:\/\/escoffierglobal.com\/econnect\/\"><span style=\"font-weight: 400;\">EConnect<\/span><\/a><span style=\"font-weight: 400;\"> from Auguste Escoffier Global Solutions is the perfect place to start looking! This platform connects job seekers with career-oriented employers who invest in the professional growth of their teams.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">At Escoffier, we work closely with our graduates to help them reach their goals, even after graduation day. With <\/span><a href=\"https:\/\/www.escoffier.edu\/career\/\"><span style=\"font-weight: 400;\">Career Services<\/span><\/a><span style=\"font-weight: 400;\"> support, graduates can find help with resume writing, interview preparation, and networking opportunities.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If your dream job isn\u2019t available right away, don\u2019t fret. Hotels often promote from within. So if you can get your foot in the door with another position, you\u2019re one step closer to that hotel management job you\u2019re after.<\/span><\/p>\n<div id=\"attachment_21070\" style=\"width: 778px\" class=\"wp-caption alignnone\"><img decoding=\"async\" aria-describedby=\"caption-attachment-21070\" class=\"wp-image-21070 size-full\" src=\"https:\/\/www.escoffier.edu\/wp-content\/uploads\/2021\/09\/Hotel-receptionist-smiles-while-talking-on-the-phone-and-looking-at-the-computer-at-the-front-desk-768.jpeg\" alt=\"Hotel receptionist smiles while talking on the phone and looking at the computer at the front desk\" width=\"768\" height=\"512\" srcset=\"https:\/\/www.escoffier.edu\/wp-content\/uploads\/2021\/09\/Hotel-receptionist-smiles-while-talking-on-the-phone-and-looking-at-the-computer-at-the-front-desk-768.jpeg 768w, https:\/\/www.escoffier.edu\/wp-content\/uploads\/2021\/09\/Hotel-receptionist-smiles-while-talking-on-the-phone-and-looking-at-the-computer-at-the-front-desk-768-300x200.jpeg 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/><p id=\"caption-attachment-21070\" class=\"wp-caption-text\">A front desk role could be a stepping-stone to a hotel management position.<\/p><\/div>\n<h3>4. Climb the Ladder to Where You Want to Be<\/h3>\n<p><span style=\"font-weight: 400;\">Some people who show promise are lucky enough to be hired in junior management roles right away. But it\u2019s much more common to start with a more entry-level role and climb your way to management.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">What could this look like for you? There are many entry-level positions in hotels, like:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Porter<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Front desk clerk<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Housekeeping staff\/room attendant<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Server or host in hotel restaurants<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Banquet staff for events<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">When applying for your first hotel job, consider your ideal managerial role. If you want to be a Banquet Manager, for example, then a position as a banquet server is a great place to start.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Next, it\u2019s a matter of excelling in your role, and making sure that your supervisors know that you have managerial ambitions. They may be able to give you some guidance, making recommendations for skills to improve or the next position you should aim for.<\/span><\/p>\n<div id=\"attachment_31021\" style=\"width: 778px\" class=\"wp-caption alignnone\"><img decoding=\"async\" aria-describedby=\"caption-attachment-31021\" class=\"wp-image-31021 size-full\" src=\"https:\/\/www.escoffier.edu\/wp-content\/uploads\/2024\/05\/2-guests-checking-into-a-hotel-and-getting-directions-from-the-concierge.jpg\" alt=\"2 guests checking into a hotel and getting directions from the concierge\" width=\"768\" height=\"512\" srcset=\"https:\/\/www.escoffier.edu\/wp-content\/uploads\/2024\/05\/2-guests-checking-into-a-hotel-and-getting-directions-from-the-concierge.jpg 768w, https:\/\/www.escoffier.edu\/wp-content\/uploads\/2024\/05\/2-guests-checking-into-a-hotel-and-getting-directions-from-the-concierge-300x200.jpg 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/><p id=\"caption-attachment-31021\" class=\"wp-caption-text\">An entry-level role could get your foot in the door of the hotel industry<\/p><\/div>\n<h3>5. Pursue Certifications<\/h3>\n<p><span style=\"font-weight: 400;\">While formal certifications aren\u2019t required to become a hotel manager, they (along with an associate degree) may help you to prove that you\u2019re serious about your future in hotels. The <\/span><a href=\"https:\/\/www.ahlei.org\/\"><span style=\"font-weight: 400;\">American Hotel &amp; Lodging Educational Institute<\/span><\/a><span style=\"font-weight: 400;\"> offers certifications all along the hotel hierarchy.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Newer hotel employees could complete the Certified Front Desk Representative (CFDR) program, while a manager could take the Certified Hospitality Supervisor (CHS) exam. With these letters on your resume, you show that you\u2019re invested in your growth in the hotel industry.<\/span><\/p>\n<h2><strong>Types of Hotel Managers<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">Small and large hotels will have very different management hierarchies, with the biggest hotels spreading the work over an extensive managerial staff. Here are some of the common hotel manager roles.<\/span><\/p>\n<h3><span style=\"font-weight: 600;\">General Manager<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">The General Manager (GM) oversees the rest of the management team and handles the hotel\u2019s operations and finances. They are the captain of the ship, so to speak.<\/span><\/p>\n<h3><span style=\"font-weight: 600;\">Food &amp; Beverage Manager<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Most hotels have some kind of food service. This may include a lobby bar, hotel restaurant, and room service. The Food &amp; Beverage (F&amp;B) Manager oversees the hotel\u2019s dining and drinking options. Since F&amp;B can be an important part of a hotel\u2019s revenue, a focus on the food is an important part of a hotel\u2019s success. At Escoffier, students can complete a course in <\/span><a href=\"https:\/\/www.escoffier.edu\/blog\/food-entrepreneurship\/menu-design-best-practices\/\"><b>Menu Design<\/b><\/a><b> &amp; Management<\/b><span style=\"font-weight: 400;\"> to help them develop profitable menus.*<\/span><\/p>\n<p><i><span style=\"font-weight: 400;\">*Information may not reflect every student\u2019s experience. Results and outcomes may be based on several factors, such as geographical region or previous experience.<\/span><\/i><\/p>\n<h3><span style=\"font-weight: 600;\">Banquet Manager<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">If a hotel has conference rooms or ballrooms for private events, they may be under the jurisdiction of the banquet manager. This person will manage catering and operations for weddings and corporate events. Escoffier\u2019s<\/span><b> Catering &amp; Event Operations<\/b><span style=\"font-weight: 400;\"> course may help students to manage successful and profitable private parties.<\/span><\/p>\n<div id=\"attachment_21071\" style=\"width: 778px\" class=\"wp-caption alignnone\"><img decoding=\"async\" aria-describedby=\"caption-attachment-21071\" class=\"wp-image-21071 size-full\" src=\"https:\/\/www.escoffier.edu\/wp-content\/uploads\/2021\/09\/Hotel-manager-stands-in-a-banquet-hall-holding-a-tablet-768.jpeg\" alt=\"Hotel manager stands in a banquet hall holding a tablet\" width=\"768\" height=\"512\" srcset=\"https:\/\/www.escoffier.edu\/wp-content\/uploads\/2021\/09\/Hotel-manager-stands-in-a-banquet-hall-holding-a-tablet-768.jpeg 768w, https:\/\/www.escoffier.edu\/wp-content\/uploads\/2021\/09\/Hotel-manager-stands-in-a-banquet-hall-holding-a-tablet-768-300x200.jpeg 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/><p id=\"caption-attachment-21071\" class=\"wp-caption-text\">A banquet manager may help to coordinate weddings, private parties, and conferences.<\/p><\/div>\n<h3><span style=\"font-weight: 600;\">Front Desk Manager<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">This manager supervises the front desk staff. Their job is to ensure excellent customer service during check-in and check-out, oversee room assignments, and respond to guest requests. They may also be responsible for managing concierge and valet staff.<\/span><\/p>\n<div class=\"quote\">\n<blockquote><p><img decoding=\"async\" class=\"wp-image-22549 size-full alignright\" src=\"https:\/\/www.escoffier.edu\/wp-content\/uploads\/2022\/01\/ashley-godfrey.png\" alt=\"Ashley Godfrey\" width=\"150\" height=\"150\" \/>\u201cThe Front Desk is the catch-all for complaints at a hotel so managers must be able to problem solve quickly. Students learn guest service techniques on how to deal with complaints throughout their classes.\u201d*<br \/>\n<strong>Professor Ashley Godfrey, Escoffier Hospitality &amp; Restaurant Operations Management Instructor<\/strong><\/p><\/blockquote>\n<p><i><span style=\"font-weight: 400;\">*Information may not reflect every student\u2019s experience. Results and outcomes may be based on several factors, such as geographical region or previous experience.<\/span><\/i><\/p>\n<\/div>\n<h3><span style=\"font-weight: 600;\">Sales &amp; Marketing Manager<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">The Sales &amp; Marketing Manager is focused on bringing in more guests and increasing revenue. Every empty room is lost potential income! So they may come up with marketing campaigns and special deals to boost slow times of year. They may also be responsible for private event bookings or meeting room rentals.<\/span><\/p>\n<h3><span style=\"font-weight: 600;\">Housekeeping Manager<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Hotel rooms must be lightly cleaned during a guest\u2019s stay, and fully \u201cturned over\u201d between each group of guests. The Housekeeping Manager will oversee the housekeeping staff and make sure they\u2019re cleaning rooms to a high standard.<\/span><\/p>\n<div id=\"attachment_21072\" style=\"width: 778px\" class=\"wp-caption alignnone\"><img decoding=\"async\" aria-describedby=\"caption-attachment-21072\" class=\"wp-image-21072 size-full\" src=\"https:\/\/www.escoffier.edu\/wp-content\/uploads\/2021\/09\/Hotel-service-housekeeping-workers-and-manager-in-a-hotel-room-768.jpeg\" alt=\"Hotel service housekeeping workers and manager in a hotel room\" width=\"768\" height=\"512\" srcset=\"https:\/\/www.escoffier.edu\/wp-content\/uploads\/2021\/09\/Hotel-service-housekeeping-workers-and-manager-in-a-hotel-room-768.jpeg 768w, https:\/\/www.escoffier.edu\/wp-content\/uploads\/2021\/09\/Hotel-service-housekeeping-workers-and-manager-in-a-hotel-room-768-300x200.jpeg 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/><p id=\"caption-attachment-21072\" class=\"wp-caption-text\">The housekeeping manager is responsible for cleanliness of guest rooms and public spaces.<\/p><\/div>\n<h2>Boutiques vs. Value Hotels vs. Luxury Hotels<\/h2>\n<p><span style=\"font-weight: 400;\">While all hotels have the same basic function, there are major differences between different hotel markets, offerings, and price points. You could work at many of these different establishments throughout your career, learning new skills at each.<\/span><\/p>\n<h3><span style=\"font-weight: 600;\">Boutique Hotels<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Boutique hotels are usually intimate, offering between 10 and 100 rooms. They are also unique. Even if they belong to a boutique chain, each hotel offers its own distinct atmosphere and amenities.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Since boutique hotels are small, they have fewer staff members. Therefore, hotel managers may have housekeeping, front desk, and sales responsibilities all rolled into one role! So those who want to work in boutiques might want an education that covers the fundamentals of customer service, F&amp;B, <\/span><a href=\"https:\/\/www.escoffier.edu\/blog\/food-entrepreneurship\/3-tips-for-properly-managing-food-costs\/\"><span style=\"font-weight: 400;\">cost control<\/span><\/a><span style=\"font-weight: 400;\">, facility operations, and more.<\/span><\/p>\n<div class=\"quote\">\n<blockquote><p><img decoding=\"async\" class=\"wp-image-22549 size-full alignright\" src=\"https:\/\/www.escoffier.edu\/wp-content\/uploads\/2022\/01\/ashley-godfrey.png\" alt=\"Ashley Godfrey\" width=\"150\" height=\"150\" \/>\u201cEscoffier\u2019s program is ideal for learning all the necessary skills you need for owning and operating a boutique or bed and breakfast. While learning the restaurant side you also get the management classes that are essential as well!\u201d*<br \/>\n<strong>Professor Ashley Godfrey, Escoffier Hospitality &amp; Restaurant Operations Management Instructor<\/strong><\/p><\/blockquote>\n<p><i><span style=\"font-weight: 400;\">*Information may not reflect every student\u2019s experience. Results and outcomes may be based on several factors, such as geographical region or previous experience.<\/span><\/i><\/p>\n<\/div>\n<p><span style=\"font-weight: 400;\">Getting a hospitality degree from Escoffier can help you develop the range of skills you may need to work in a boutique hotel. Coursework may help students to become effective leaders and communicators, while keeping a close eye on the hotel\u2019s costs and income.<\/span><\/p>\n<div id=\"attachment_21073\" style=\"width: 778px\" class=\"wp-caption alignnone\"><img decoding=\"async\" aria-describedby=\"caption-attachment-21073\" class=\"wp-image-21073 size-full\" src=\"https:\/\/www.escoffier.edu\/wp-content\/uploads\/2021\/09\/Young-woman-working-on-a-laptop-at-the-check-in-desk-of-a-hotel-768.jpeg\" alt=\"Young woman working on a laptop at the check-in desk of a hotel\" width=\"768\" height=\"512\" srcset=\"https:\/\/www.escoffier.edu\/wp-content\/uploads\/2021\/09\/Young-woman-working-on-a-laptop-at-the-check-in-desk-of-a-hotel-768.jpeg 768w, https:\/\/www.escoffier.edu\/wp-content\/uploads\/2021\/09\/Young-woman-working-on-a-laptop-at-the-check-in-desk-of-a-hotel-768-300x200.jpeg 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/><p id=\"caption-attachment-21073\" class=\"wp-caption-text\">Boutique hotel managers may do a bit of everything.<\/p><\/div>\n<h3><span style=\"font-weight: 600;\">Value Hotels<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Value hotels are usually part of large national chains. They don\u2019t offer luxury amenities, focusing instead on providing a comfortable, pleasant guest experience at a reasonable price. The hotel\u2019s corporate office will often make marketing and major brand decisions, while the GM will focus on the day-to-day operations of the hotel.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">These hotels find success in highly efficient and cost-effective systems. Leadership will be key here, so you can keep the entire staff running like a well-oiled machine.<\/span><\/p>\n<h3><span style=\"font-weight: 600;\">Luxury Hotels &amp; Resorts<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Luxury hotels and resorts are defined by the way they pamper their guests. These high-end establishments may have golf courses, multiple pools, spas, and several fine dining restaurants. They have to accomplish the same tasks as a value hotel, but must do it to a very high standard. You\u2019ll have to be a customer service pro to become a luxury hotel manager, with highly effective communication skills.<\/span><\/p>\n<div class=\"quote\">\n<blockquote><p><img decoding=\"async\" class=\"wp-image-22549 size-full alignright\" src=\"https:\/\/www.escoffier.edu\/wp-content\/uploads\/2022\/04\/Chef-Maria-Davenport.jpg\" alt=\"Chef Maria Davenport\" width=\"150\" height=\"150\" srcset=\"https:\/\/www.escoffier.edu\/wp-content\/uploads\/2022\/04\/Chef-Maria-Davenport.jpg 150w, https:\/\/www.escoffier.edu\/wp-content\/uploads\/2022\/04\/Chef-Maria-Davenport-125x125.jpg 125w\" sizes=\"(max-width: 150px) 100vw, 150px\" \/>\u201cA strong educational background can help someone with limited experience become a valued contributor to their employer. They can utilize the skills taught at Escoffier to work their way into a management position.\u201d*<br \/>\n<strong>Chef Vicki Berger, Escoffier Hospitality &amp; Restaurant Operations Management Instructor<\/strong><\/p><\/blockquote>\n<p><i><span style=\"font-weight: 400;\">*Information may not reflect every student\u2019s experience. Results and outcomes may be based on several factors, such as geographical region or previous experience.<\/span><\/i><\/p>\n<\/div>\n<h2>Turn Your Dreams into Plans<\/h2>\n<p>Managing a hotel is fast-paced and customer-focused. If you\u2019re a problem solver who loves to think on your feet, this could be the career for you!<\/p>\n<div class=\"quote\">\n<blockquote><p><img decoding=\"async\" class=\"wp-image-22549 size-full alignright\" src=\"https:\/\/www.escoffier.edu\/wp-content\/uploads\/2022\/01\/ashley-godfrey.png\" alt=\"Ashley Godfrey\" width=\"150\" height=\"150\" \/>\u201cNo two days are ever the same at a hotel! I enjoyed meeting different guests from all around the world and ensuring they had a wonderful stay at my hotel.\u201d*<br \/>\n<strong>Professor Ashley Godfrey, Escoffier Hospitality &amp; Restaurant Operations Management Instructor<\/strong><\/p><\/blockquote>\n<\/div>\n<p><span style=\"font-weight: 400;\">Escoffier graduates have worked with well-known brands like Hyatt, Hilton, Marriott, and Omni Hotels.*<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Whatever your goal, it can start with a foundational education and that first job. Whether you begin as a manager or answering phones at the front desk, your commitment to your education can prove that you\u2019re serious about hotel management.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you\u2019re feeling that pull, it\u2019s time to explore it! <\/span><a href=\"https:\/\/www.escoffier.edu\/contact-us\/\"><span style=\"font-weight: 400;\">Contact us<\/span><\/a><span style=\"font-weight: 400;\"> today to see how an Escoffier education in Hospitality &amp; Restaurant Operations Management could turn your dreams into plans.<\/span><\/p>\n<p><strong>Explore more careers in hospitality and the culinary arts with these articles:<\/strong><\/p>\n<ul>\n<li><a href=\"https:\/\/www.escoffier.edu\/blog\/hospitality-careers\/how-to-start-a-career-in-hospitality-management\/\">How to Start a Career in Hospitality Management<\/a><\/li>\n<li><a href=\"https:\/\/www.escoffier.edu\/blog\/hospitality-careers\/7-reasons-hotel-management-could-be-a-good-career-option-for-you\/\">7 Reasons Hotel Management Could Be a Good Career Option For You<\/a><\/li>\n<li><a href=\"https:\/\/www.escoffier.edu\/blog\/hospitality-careers\/what-training-do-you-need-for-a-career-in-the-hospitality-industry\/\">What Training Do You Need for a Career in the Hospitality Industry?<\/a><\/li>\n<\/ul>\n<p><em>This article was originally published on February 18, 2022, and has since been updated.<\/em><\/p>\n<p><em>*Information may not reflect every student\u2019s experience. Results and outcomes may be based on several factors, such as geographical region or previous experience.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Get the steps you may need to become a hotel manager, from education to experience to certifications. 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